@import url("./dalilna-v10/index.css");
@import url("./dalilna-header-v10.css?v=124.4");
@import url("./dalilna-newsbar-v10.css");
@import url("./dalilna-hero-v10.css");
@import url("./dalilou-v10.css?v=124.4");
@import url("./dalilna-orientation-v10.css");
@import url("./dalilna-map-v10.css");
@import url("./dalilna-publications-v10.css");
@import url("./dalilna-community-v10.css");
@import url("./dalilna-proposition-2-v1233.css?v=124.4");
@import url("./dalilna-footer-v10.css");

:root{--red:#d90024;--red2:#b9001e;--ink:#151923;--muted:#5b6575;--line:#e8ebf0;--soft:#fff4f6;--soft2:#fff9fa;--green:#128452;--amber:#9a6500;--shadow:0 16px 40px rgba(17,24,39,.08);--radius:24px;--container:min(1160px,calc(100% - 32px));font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;color:var(--ink);background:#fff;font-family:inherit;line-height:1.55}a{color:inherit;text-decoration:none}button,input,select,textarea{font:inherit}button{cursor:pointer}img{max-width:100%;height:auto}main{min-height:55vh}.container{width:var(--container);margin:auto}.muted{color:var(--muted)}.text-red{color:var(--red)}
.skip-link{position:fixed;left:12px;top:-80px;z-index:999;background:#111827;color:#fff;padding:10px 14px;border-radius:10px}.skip-link:focus{top:12px}
:focus-visible{outline:3px solid #ff8da1;outline-offset:3px;border-radius:8px}
.site-header{position:sticky;top:0;z-index:80;background:rgba(255,255,255,.96);backdrop-filter:blur(14px);border-bottom:1px solid var(--line)}.header-inner{width:var(--container);margin:auto;min-height:82px;display:flex;align-items:center;gap:22px}.brand{display:flex;align-items:center;gap:12px;min-width:220px}.brand img{width:68px;height:52px;object-fit:contain}.brand strong{display:block;color:var(--red);font-size:1.25rem;letter-spacing:-.02em}.brand small{display:block;color:var(--muted);font-size:.78rem}.desktop-nav{margin-left:auto;display:flex;align-items:center;gap:18px}.desktop-nav a{font-size:.9rem;font-weight:750;padding:28px 0 24px;position:relative;white-space:nowrap}.desktop-nav a:hover,.desktop-nav a.active{color:var(--red)}.desktop-nav a.active:after{content:"";position:absolute;left:0;right:0;bottom:0;height:3px;background:var(--red);border-radius:3px}.header-actions{display:flex;align-items:center;gap:10px}.rad-mini{display:inline-flex;gap:7px;align-items:center;color:var(--red);font-weight:900;white-space:nowrap}.menu-button{display:none;border:1px solid var(--line);background:#fff;border-radius:12px;padding:9px 11px;font-weight:800;gap:6px;align-items:center}
.drawer-backdrop{position:fixed;inset:0;background:rgba(17,24,39,.45);z-index:90}.mobile-drawer{position:fixed;top:0;right:0;bottom:0;width:min(360px,88vw);background:#fff;z-index:100;padding:20px;transform:translateX(105%);transition:transform .22s ease;box-shadow:-16px 0 45px rgba(17,24,39,.18)}.mobile-drawer.open{transform:none}.drawer-head{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding-bottom:14px}.drawer-head strong{font-size:1.35rem;color:var(--red)}.drawer-head button{border:0;background:#f3f4f6;width:42px;height:42px;border-radius:50%;font-size:1.8rem}.mobile-drawer nav{display:grid;margin-top:12px}.mobile-drawer nav a{padding:13px 8px;border-bottom:1px solid var(--line);font-weight:800}.mobile-drawer nav a.active{color:var(--red)}.drawer-rad{display:block;margin-top:18px;background:var(--red);color:#fff;padding:14px;border-radius:14px;text-align:center;font-weight:900}
.btn,.btn-small{display:inline-flex;align-items:center;justify-content:center;gap:8px;border-radius:14px;border:1px solid var(--line);background:#fff;font-weight:850;min-height:46px;padding:11px 16px}.btn.primary,.btn-small.primary{background:linear-gradient(135deg,var(--red),var(--red2));border-color:transparent;color:#fff;box-shadow:0 12px 26px rgba(217,0,36,.2)}.btn.ghost{background:transparent}.btn-small{min-height:38px;padding:8px 12px;border-radius:999px;font-size:.86rem}.btn:hover,.btn-small:hover{transform:translateY(-1px)}
.eyebrow,.tag{display:inline-flex;align-items:center;gap:7px;border-radius:999px;background:#ffe7ec;color:var(--red);font-weight:850;padding:7px 11px;font-size:.8rem}.tag.green{background:#e7fff2;color:var(--green)}.tag.amber{background:#fff4d6;color:var(--amber)}.tag.gray{background:#f1f3f6;color:#4b5565}
.hero{background:linear-gradient(180deg,#fff 0,#fff7f8 100%);border-bottom:1px solid #f7e1e5}.hero-grid{width:var(--container);margin:auto;display:grid;grid-template-columns:1.05fr .95fr;align-items:center;gap:38px;padding:48px 0}.hero h1{font-size:clamp(2.35rem,5vw,4.65rem);line-height:1.03;letter-spacing:-.06em;margin:15px 0 18px;max-width:720px}.hero-lead{font-size:1.12rem;color:#435064;line-height:1.7;max-width:650px}.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin-top:24px}.hero-actions .btn{min-height:54px}.trust-row{display:flex;gap:10px;flex-wrap:wrap;margin-top:20px}.trust-row span{display:inline-flex;align-items:center;gap:7px;font-size:.86rem;font-weight:750;color:#475366}.hero-visual{background:#fff;border:1px solid #ffe0e6;border-radius:34px;padding:14px;box-shadow:var(--shadow)}.hero-visual img{display:block;width:100%;max-height:430px;object-fit:contain}
.section{padding:48px 0}.section.soft{background:linear-gradient(180deg,#fff,#fff8f9)}.section-head{width:var(--container);margin:0 auto 22px;display:flex;align-items:flex-end;justify-content:space-between;gap:20px}.section-head h2{font-size:clamp(1.7rem,3.3vw,2.55rem);line-height:1.1;letter-spacing:-.04em;margin:8px 0 0}.section-head p{max-width:520px;color:var(--muted);margin:0}
.need-grid{width:var(--container);margin:auto;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px}.need-card{background:#fff;border:1px solid var(--line);border-radius:22px;padding:19px;min-height:172px;box-shadow:0 10px 26px rgba(17,24,39,.05);display:flex;flex-direction:column;justify-content:space-between}.need-card:hover{border-color:#ffc5cf;transform:translateY(-3px);box-shadow:var(--shadow)}.need-card .icon{width:48px;height:48px;display:grid;place-items:center;border-radius:16px;background:#fff0f3;color:var(--red);font-size:1.5rem}.need-card h3{font-size:1rem;margin:14px 0 7px}.need-card p{font-size:.9rem;color:var(--muted);margin:0}.need-card b{color:var(--red);margin-top:14px;font-size:.9rem}
.coverage{width:var(--container);margin:auto;display:grid;grid-template-columns:1fr 270px;gap:26px;align-items:center;background:#fff;border:1px solid #ffe1e6;border-radius:30px;padding:28px;box-shadow:var(--shadow)}.coverage img{width:230px;justify-self:center;filter:drop-shadow(0 20px 24px rgba(217,0,36,.12))}.coverage h2{font-size:clamp(1.65rem,3vw,2.4rem);letter-spacing:-.035em;margin:8px 0}.kpis{display:flex;gap:10px;flex-wrap:wrap;margin:18px 0}.kpi{background:#fff5f7;border:1px solid #ffe0e6;border-radius:16px;padding:10px 13px}.kpi b{display:block;color:var(--red);font-size:1.25rem}.kpi small{color:var(--muted)}
.quick-grid{width:var(--container);margin:auto;display:grid;grid-template-columns:1.15fr .85fr;gap:20px}.faq-preview,.resource-preview{background:#fff;border:1px solid var(--line);border-radius:26px;padding:22px;box-shadow:var(--shadow)}.faq-mini{border-bottom:1px solid var(--line)}.faq-mini button{width:100%;border:0;background:transparent;text-align:left;padding:15px 0;font-weight:850;display:flex;justify-content:space-between;gap:10px}.faq-mini p{display:none;color:var(--muted);margin:0;padding:0 0 15px}.faq-mini.open p{display:block}.resource-row{display:grid;grid-template-columns:48px 1fr;gap:12px;padding:13px 0;border-bottom:1px solid var(--line)}.resource-row:last-child{border-bottom:0}.resource-icon{width:44px;height:44px;border-radius:14px;background:#fff0f3;color:var(--red);display:grid;place-items:center}.resource-row h3{font-size:.95rem;margin:0 0 4px}.resource-row p{font-size:.84rem;color:var(--muted);margin:0}
.callout{width:var(--container);margin:auto;border-radius:28px;background:linear-gradient(135deg,var(--red),var(--red2));color:#fff;padding:28px;display:grid;grid-template-columns:1fr auto;align-items:center;gap:18px;box-shadow:0 18px 40px rgba(217,0,36,.22)}.callout h2{margin:0 0 6px;font-size:1.6rem}.callout p{margin:0;color:rgba(255,255,255,.86)}.callout .btn{background:#fff;color:var(--ink);border:0}
.page-hero{background:linear-gradient(180deg,#fff,#fff8f9);border-bottom:1px solid #f6e3e6;padding:34px 0}.page-hero .container{width:var(--container)}.breadcrumb{font-size:.84rem;color:#6b7280;font-weight:750}.page-hero h1{font-size:clamp(2rem,4.4vw,3.65rem);line-height:1.06;letter-spacing:-.05em;margin:10px 0}.page-hero p{max-width:800px;color:#526073;font-size:1.03rem}.trust-inline{display:flex;gap:8px;flex-wrap:wrap}.trust-inline span{border:1px solid var(--line);background:#fff;border-radius:999px;padding:7px 10px;font-size:.82rem;font-weight:750}
.panel,.card{background:#fff;border:1px solid var(--line);border-radius:24px;padding:20px;box-shadow:0 10px 28px rgba(17,24,39,.055)}.notice{background:#fff7f8;border:1px solid #ffe0e6;border-radius:16px;padding:12px 14px}.empty,.error-state,.loading-state{text-align:center;background:#fff;border:1px dashed #d9dee7;border-radius:20px;padding:28px;color:var(--muted)}.error-state strong{display:block;color:var(--ink);margin-bottom:6px}.spinner{width:28px;height:28px;border:3px solid #f0cbd2;border-top-color:var(--red);border-radius:50%;animation:spin .8s linear infinite;margin:0 auto 12px}@keyframes spin{to{transform:rotate(360deg)}}
.form-field{display:grid;gap:7px;margin-bottom:14px;font-weight:800}.form-field small{font-weight:500;color:var(--muted)}.form-field input,.form-field select,.form-field textarea{width:100%;border:1px solid #d9dfe8;border-radius:14px;padding:12px 13px;background:#fff;outline:none}.form-field textarea{min-height:120px;resize:vertical}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:var(--red);box-shadow:0 0 0 4px rgba(217,0,36,.08)}.field-error{font-size:.82rem;color:#b42318;font-weight:750}.form-actions{display:flex;gap:10px;flex-wrap:wrap;align-items:center}.feedback{font-weight:800;color:var(--red)}
.services-shell{width:var(--container);margin:auto;display:grid;grid-template-columns:310px 1fr;gap:22px;align-items:start}.filters{position:sticky;top:102px}.chip-row{display:flex;gap:8px;flex-wrap:wrap}.chip{border:1px solid var(--line);background:#fff;border-radius:999px;padding:8px 11px;font-weight:800}.chip.active,.chip:hover{background:var(--red);color:#fff;border-color:var(--red)}.view-tabs{display:none;gap:8px;margin-bottom:14px}.view-tabs button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:9px 13px;font-weight:850}.view-tabs button.active{background:var(--red);color:#fff;border-color:var(--red)}.map-list-layout{display:grid;grid-template-columns:minmax(0,1fr) 330px;gap:18px;align-items:start}.region-map{background:radial-gradient(circle at 55% 35%,#fff,#fff6f8);border:1px solid #ffe1e6;border-radius:26px;min-height:430px;position:relative;display:grid;place-items:center;overflow:hidden}.region-map img{height:390px;width:auto}.map-dot{position:absolute;width:18px;height:18px;border-radius:50%;border:3px solid #fff;background:var(--red);box-shadow:0 0 0 0 rgba(217,0,36,.35);animation:pulse 2.3s infinite}.map-dot:hover,.map-dot.active{transform:scale(1.35);background:var(--red2)}@keyframes pulse{70%{box-shadow:0 0 0 12px rgba(217,0,36,0)}}.region-list{display:grid;grid-template-columns:1fr 1fr;gap:8px;max-height:430px;overflow:auto}.region-button{border:1px solid var(--line);background:#fff;border-radius:14px;padding:10px;text-align:left;font-weight:850}.region-button small{display:block;color:inherit;opacity:.65}.region-button.active,.region-button:hover{background:var(--red);color:#fff;border-color:var(--red)}.results-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:22px 0 12px}.results-head h2{margin:0}.service-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.service-card{background:#fff;border:1px solid var(--line);border-radius:22px;padding:18px;box-shadow:0 8px 24px rgba(17,24,39,.045)}.service-card:hover{transform:translateY(-2px);box-shadow:var(--shadow)}.service-card h3{font-size:1.08rem;margin:10px 0 6px}.service-card p{margin:7px 0;color:#566174;font-size:.9rem}.service-meta{display:flex;gap:7px;flex-wrap:wrap}.service-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:13px}.verified{font-size:.78rem;color:#657084;margin-top:10px}.verified.overdue{color:var(--amber)}
.wizard{width:min(880px,calc(100% - 32px));margin:32px auto}.wizard-progress{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;margin-bottom:18px}.wizard-progress span{height:8px;border-radius:99px;background:#eed8dd}.wizard-progress span.active{background:var(--red)}.wizard-step{display:none}.wizard-step.active{display:block}.choice-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:10px}.choice{border:1px solid var(--line);background:#fff;border-radius:18px;padding:15px;text-align:left;font-weight:850;min-height:94px}.choice small{display:block;color:var(--muted);font-weight:500;margin-top:5px}.choice.selected{border-color:var(--red);background:#fff4f6;box-shadow:0 0 0 3px rgba(217,0,36,.08)}.urgent-note{display:none;background:#fff0f1;border:1px solid #ffc8d2;border-radius:16px;padding:14px;color:#8c1828;margin:12px 0}.urgent-note.show{display:block}.success-card{text-align:center;padding:30px}.success-card .ref{display:inline-block;background:#111827;color:#fff;border-radius:12px;padding:10px 14px;font-weight:900;letter-spacing:.08em;margin:10px 0}
.faq-layout,.pub-layout{width:var(--container);margin:auto;display:grid;grid-template-columns:280px 1fr;gap:22px;align-items:start}.side-filter{position:sticky;top:102px}.accordion{display:grid;gap:10px}.accordion-item{border:1px solid var(--line);border-radius:18px;background:#fff;overflow:hidden}.accordion-button{width:100%;border:0;background:#fff;text-align:left;padding:17px 18px;font-weight:850;display:flex;justify-content:space-between;gap:10px}.accordion-panel{display:none;padding:0 18px 18px;color:#4f5b6d}.accordion-item.open .accordion-panel{display:block}.accordion-item.open .accordion-button{color:var(--red)}.pub-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.pub-card{background:#fff;border:1px solid var(--line);border-radius:21px;padding:17px;display:flex;flex-direction:column;min-height:245px}.pub-card h2{font-size:1rem;margin:10px 0 8px}.pub-card p{font-size:.88rem;color:var(--muted);flex:1}.pub-meta{font-size:.78rem;color:#657084}.pdf-preview{width:100%;height:720px;border:0;border-radius:18px;background:#f5f6f8}
.forum-layout,.space-layout{width:var(--container);margin:auto;display:grid;grid-template-columns:320px 1fr;gap:20px;align-items:start}.inlineForm{display:grid;gap:12px}.inlineForm label{display:grid;gap:6px;font-weight:800}.inlineForm input,.inlineForm select,.inlineForm textarea{width:100%;border:1px solid #d9dfe8;border-radius:13px;padding:11px}.smallBtn,.btn.outline{display:inline-flex;border:1px solid var(--line);background:#fff;border-radius:999px;padding:8px 12px;font-weight:850}.btn.primary{background:var(--red);color:#fff;border-color:var(--red)}.tags{display:flex;gap:6px;flex-wrap:wrap}.forumThreads{display:grid;gap:12px}.forumThread{padding:18px}.forumThread h3{margin:8px 0}.threadDetail{margin-top:12px}.replyItem,.forumMine{border-left:3px solid #ffd3db;padding:10px 12px;margin:9px 0;background:#fff8f9;border-radius:0 12px 12px 0}.pill{display:inline-flex;border-radius:999px;background:#eef2f6;padding:5px 8px;font-size:.75rem;font-weight:800}.create-panel{display:none;margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}.create-panel.open{display:block}.link-button{border:0;background:none;padding:0;color:var(--red);font-weight:850;text-decoration:underline}
.track-card{width:min(680px,calc(100% - 32px));margin:34px auto}.status-timeline{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;margin:20px 0}.status-node{text-align:center;color:#8a93a3;font-size:.8rem;font-weight:800}.status-node:before{content:"";display:block;height:8px;background:#e8ebf0;border-radius:999px;margin-bottom:8px}.status-node.done:before,.status-node.current:before{background:var(--red)}.status-node.current{color:var(--red)}
.legal{width:min(820px,calc(100% - 32px));margin:38px auto}.legal h1{font-size:2.4rem}.legal h2{margin-top:28px}.beta-note{background:#fff7d8;border:1px solid #f1d779;border-radius:16px;padding:13px;color:#725200}
.site-footer{background:#111722;color:#fff;margin-top:30px}.footer-grid{width:var(--container);margin:auto;display:grid;grid-template-columns:1.35fr .8fr .8fr 1fr;gap:28px;padding:38px 0}.site-footer p,.site-footer a,.site-footer small{color:#c6ced9}.site-footer h2{font-size:.95rem;margin:0 0 12px}.site-footer a{display:block;margin:7px 0}.footer-brand strong{color:#fff}.footer-rad{background:#202938;border-radius:18px;padding:17px}.footer-rad strong{display:block;color:#fff;font-size:1.45rem}.footer-rad small{display:block}.footer-bottom{border-top:1px solid #2c3544;text-align:center;padding:14px;color:#9fa9b7;font-size:.82rem}.mobile-dock{display:none}
@media(max-width:1100px){.desktop-nav{display:none}.menu-button{display:inline-flex}.hero-grid{grid-template-columns:1fr}.hero-visual{max-width:680px}.need-grid{grid-template-columns:repeat(2,1fr)}.services-shell,.faq-layout,.pub-layout,.forum-layout,.space-layout{grid-template-columns:1fr}.filters,.side-filter{position:static}.map-list-layout{grid-template-columns:1fr}.pub-grid{grid-template-columns:repeat(2,1fr)}.footer-grid{grid-template-columns:1fr 1fr}.header-inner{min-height:72px}.brand small{display:none}}
@media(max-width:720px){body{padding-bottom:68px}.view-tabs{display:flex}.header-inner{width:calc(100% - 24px)}.brand img{width:56px;height:44px}.brand strong{font-size:1.08rem}.rad-mini{font-size:0}.rad-mini:before{content:"☎ RAD";font-size:.86rem}.hero-grid{width:calc(100% - 28px);padding:30px 0}.hero h1{font-size:clamp(2.15rem,11vw,3.15rem)}.hero-lead{font-size:1rem}.hero-actions{display:grid}.hero-actions .btn{width:100%}.hero-visual{padding:8px;border-radius:24px}.trust-row span:nth-child(n+4){display:none}.section{padding:36px 0}.section-head{display:block}.section-head p{margin-top:10px}.need-grid{grid-template-columns:1fr}.need-card{min-height:auto}.coverage{grid-template-columns:1fr;padding:21px}.coverage img{width:190px}.quick-grid{grid-template-columns:1fr}.callout{grid-template-columns:1fr}.services-shell{width:calc(100% - 24px)}.map-list-layout{display:block}.map-pane{display:none}.map-pane.active{display:block}.list-pane{display:block}.list-pane.hidden{display:none}.region-map{min-height:370px}.region-map img{height:330px}.region-list{grid-template-columns:1fr}.service-grid{grid-template-columns:1fr}.filters details{border:1px solid var(--line);border-radius:18px;padding:12px}.filters details summary{font-weight:900}.choice-grid{grid-template-columns:1fr}.faq-layout,.pub-layout,.forum-layout,.space-layout{width:calc(100% - 24px)}.pub-grid{grid-template-columns:1fr}.pdf-preview{display:none}.status-timeline{grid-template-columns:1fr}.status-node{text-align:left}.footer-grid{grid-template-columns:1fr;padding:30px 0}.mobile-dock{position:fixed;left:0;right:0;bottom:0;z-index:85;display:grid;grid-template-columns:repeat(4,1fr);background:rgba(255,255,255,.98);border-top:1px solid var(--line);padding:7px 8px calc(7px + env(safe-area-inset-bottom));box-shadow:0 -12px 28px rgba(17,24,39,.1)}.mobile-dock a,.mobile-dock button{border:0;background:none;display:grid;place-items:center;gap:2px;font-weight:850;color:#394150}.mobile-dock span{font-size:1.2rem}.mobile-dock small{font-size:.68rem}.site-footer{margin-bottom:0}}
@media(max-width:380px){.header-actions{gap:4px}.menu-button span:last-child{display:none}.rad-mini:before{content:"☎"}.hero h1{font-size:2rem}.btn{padding:10px 12px}.page-hero h1{font-size:2rem}}
@media(prefers-reduced-motion:reduce){*,*:before,*:after{scroll-behavior:auto!important;animation:none!important;transition:none!important}}


/* V9.6 Beta — carte réelle, conversations et notifications */
.v96-map-pane{min-width:0}
.geo-map-head,.geo-map-foot,.space-notification-bar,.conversation-head,.conversation-admin-head{display:flex;justify-content:space-between;align-items:flex-start;gap:14px}
.geo-map-head h2{margin:.45rem 0 .25rem}
.geo-map-frame{min-height:520px;border-radius:28px;background:radial-gradient(circle at 60% 18%,#fff 0,#fff5f7 45%,#f4f9fc 100%);border:1px solid #f2dfe4;display:grid;place-items:center;overflow:hidden;padding:14px}
.tunisia-governorates-map{width:100%;max-width:430px;height:520px;overflow:visible}
.tn-region{fill:var(--region-fill,#f8dfe4);stroke:#fff;stroke-width:2;vector-effect:non-scaling-stroke;cursor:pointer;transition:transform .18s ease,fill .18s ease,filter .18s ease;transform-box:fill-box;transform-origin:center}
.tn-region:hover,.tn-region:focus-visible{fill:#ec6f86!important;filter:brightness(1.04);outline:none;transform:scale(1.025)}
.tn-region.active{fill:#d90024!important;filter:drop-shadow(0 9px 10px rgba(122,16,35,.24));transform:scale(1.035)}
.geo-map-foot{align-items:center;margin-top:10px;font-size:.84rem;color:#5d6878}
.map-live-dot{display:inline-block;width:9px;height:9px;border-radius:50%;background:#24a65a;box-shadow:0 0 0 0 rgba(36,166,90,.45);animation:livePulse 2s infinite;margin-right:6px}
@keyframes livePulse{70%{box-shadow:0 0 0 8px rgba(36,166,90,0)}}
.geo-map-fallback{display:grid;place-items:center;text-align:center;color:#5d6878}.geo-map-fallback img{max-height:450px;max-width:300px}
.map-credit{font-size:.76rem;color:#687384;margin-top:10px}
.space-notification-bar{align-items:center;margin-bottom:14px}.space-notification-bar h2{margin:0}
.notification-actions{display:flex;gap:8px;align-items:center}
.notification-bell{position:relative;border:1px solid #ead5da;background:#fff;border-radius:999px;width:44px;height:44px;font-size:1.15rem;cursor:pointer}
.notification-bell span{position:absolute;right:-4px;top:-5px;min-width:20px;height:20px;border-radius:999px;background:#d90024;color:#fff;font-size:.72rem;display:grid;place-items:center;font-weight:900}
.notifications-panel,.claim-request-panel{border:1px solid #eddde1;border-radius:18px;padding:12px 14px;background:#fff;margin:12px 0}
.notifications-panel summary,.claim-request-panel summary{font-weight:900;cursor:pointer}
.notification-item{width:100%;display:grid;text-align:left;gap:3px;border:0;border-bottom:1px solid #f0e5e8;background:#fff;padding:12px 4px;cursor:pointer}
.notification-item.unread{background:#fff5f7;padding-left:10px;border-left:3px solid #d90024}
.notification-item span,.notification-item small{color:#687384}
.request-conversation-list{display:grid;gap:10px;margin:14px 0}
.request-conversation-card{width:100%;display:flex;justify-content:space-between;align-items:center;gap:14px;text-align:left;background:#fff;border:1px solid #eadde1;border-radius:18px;padding:14px;cursor:pointer;transition:.18s}
.request-conversation-card:hover,.request-conversation-card.has-unread{border-color:#e59aaa;box-shadow:0 10px 22px rgba(65,24,34,.08)}
.request-conversation-card span{display:grid;gap:4px}.request-conversation-card em{color:#d90024;font-style:normal;font-weight:900}.request-conversation-card small{color:#667283}
.conversation-panel{border:1px solid #e8d7dc;border-radius:22px;background:#fff;padding:16px;margin:16px 0;box-shadow:0 16px 32px rgba(65,24,34,.08)}
.live-chat-note{background:#f4fff8;border:1px solid #ccebd7;border-radius:14px;padding:10px 12px;margin:10px 0;color:#365744}
.conversation-messages,.admin-public-messages{max-height:420px;overflow:auto;display:flex;flex-direction:column;gap:10px;padding:12px;background:#f8fafc;border-radius:18px}
.chat-message{display:grid;gap:4px;max-width:82%}.chat-message.profile{align-self:flex-end}.chat-message.staff{align-self:flex-start}
.chat-bubble{padding:11px 13px;border-radius:17px;background:#fff;border:1px solid #e4e8ed;line-height:1.5}
.chat-message.profile .chat-bubble{background:#d90024;color:#fff;border-color:#d90024;border-bottom-right-radius:5px}
.chat-message.staff .chat-bubble{border-bottom-left-radius:5px}
.chat-message small{color:#7a8493}.chat-message.profile small{text-align:right}
.conversation-form{display:grid;grid-template-columns:1fr auto;gap:10px;align-items:end;margin-top:12px}.conversation-form label{display:grid;gap:6px}.conversation-form textarea{min-height:90px}
.access-code-line{background:#fff5db;border:1px solid #f1d786;border-radius:14px;padding:10px 12px}
.space-separator{border:0;border-top:1px solid #eadde1;margin:24px 0}
.public-conversation-admin{margin-top:20px;padding:18px;border:1px solid #e7d9dd;border-radius:20px;background:#fff}
.admin-public-messages{margin:12px 0}
.admin-chat-message{max-width:82%;display:grid;gap:4px}
.admin-chat-message>div{padding:10px 12px;border-radius:16px;background:#f5f7fa}
.admin-chat-message.staff{margin-left:auto}.admin-chat-message.staff>div{background:#d90024;color:#fff}.admin-chat-message.staff small{text-align:right}
@media(max-width:900px){.geo-map-head,.geo-map-foot,.space-notification-bar,.conversation-head{display:grid}.geo-map-frame{min-height:460px}.tunisia-governorates-map{height:460px}.conversation-form{grid-template-columns:1fr}.request-conversation-card{align-items:flex-start}.request-conversation-card>span:last-child{text-align:right}}
@media(max-width:560px){.geo-map-frame{min-height:400px;padding:6px}.tunisia-governorates-map{height:400px}.chat-message,.admin-chat-message{max-width:94%}.notification-actions{flex-wrap:wrap}.request-conversation-card{display:grid}.request-conversation-card>span:last-child{text-align:left}}

/* V9.7 — forum masqué et assistant DALILOU */
a[href="forum.html"],a[href="charte-forum.html"]{display:none!important}
.sr-only{position:absolute!important;width:1px!important;height:1px!important;padding:0!important;margin:-1px!important;overflow:hidden!important;clip:rect(0,0,0,0)!important;white-space:nowrap!important;border:0!important}
.dalilou-launcher{position:fixed;right:22px;bottom:22px;z-index:130;width:64px;height:64px;border:0;border-radius:50%;background:#d90024;color:#fff;display:grid;place-items:center;padding:6px;box-shadow:0 18px 42px rgba(119,0,24,.3)}
.dalilou-launcher>span,.dalilou-identity>span{width:40px;height:40px;border-radius:50%;background:#fff;color:#d90024;display:grid;place-items:center;font-weight:1000;font-size:1.2rem;border:1px solid rgba(217,0,36,.12)}
.dalilou-launcher>span,.dalilou-identity>span{overflow:hidden}.dalilou-launcher img,.dalilou-identity img{width:115%;height:115%;object-fit:contain;object-position:center 43%;display:block}.dalilou-identity img{width:120%;height:120%}
.dalilou-launcher>span{width:52px;height:52px}
.dalilou-launcher:hover{background:#b9001e;transform:translateY(-2px)}
.dalilou-panel{position:fixed;right:22px;bottom:88px;z-index:131;width:min(410px,calc(100vw - 28px));height:min(680px,calc(100dvh - 116px));background:#fff;border:1px solid #f1dbe0;border-radius:25px;box-shadow:0 28px 80px rgba(26,28,35,.24);overflow:hidden;grid-template-rows:auto auto minmax(0,1fr) auto auto;opacity:0;transform:translateY(12px) scale(.98);transition:opacity .18s ease,transform .18s ease}
.dalilou-panel.is-open{display:grid;opacity:1;transform:none}
.dalilou-header{display:flex;align-items:center;justify-content:space-between;gap:12px;background:#1e2430;color:#fff;padding:13px 14px}
.dalilou-identity{display:flex;align-items:center;gap:10px}.dalilou-identity>span{width:38px;height:38px}.dalilou-identity strong,.dalilou-identity small{display:block}.dalilou-identity strong{letter-spacing:.03em}.dalilou-identity small{color:#d8dee8;font-size:.72rem}.dalilou-identity small i{display:inline-block;width:7px;height:7px;border-radius:50%;background:#38c77d;margin-right:5px}
.dalilou-tools{display:flex;gap:5px}.dalilou-tools button{width:38px;height:38px;border:0;border-radius:50%;background:rgba(255,255,255,.1);color:#fff;font-size:1.35rem}.dalilou-tools button:hover{background:rgba(255,255,255,.2)}
.dalilou-safety{display:flex;align-items:center;justify-content:space-between;gap:10px;background:#fff2f5;color:#6c2634;border-bottom:1px solid #f4dfe4;padding:8px 12px;font-size:.76rem;font-weight:800;text-align:left}
.dalilou-human-cta{flex:0 0 auto;border:0;border-radius:999px;background:#d90024;color:#fff;padding:7px 10px;font-size:.72rem;font-weight:900;cursor:pointer}.dalilou-human-cta:hover{background:#ad001d}.dalilou-human-cta:focus-visible{outline:3px solid rgba(217,0,36,.25);outline-offset:2px}
.dalilou-messages{overflow:auto;padding:15px;background:linear-gradient(180deg,#fff,#fff9fb);display:flex;flex-direction:column;gap:11px;scrollbar-width:thin}
.dalilou-message{display:grid;gap:3px;max-width:89%;align-self:flex-start}.dalilou-message.user{align-self:flex-end}.dalilou-speaker{font-size:.68rem;color:#687385;font-weight:850}.dalilou-message.user .dalilou-speaker{text-align:right}.dalilou-bubble{background:#fff;border:1px solid #e6e9ee;border-radius:17px 17px 17px 5px;padding:10px 12px;font-size:.9rem;line-height:1.5;box-shadow:0 5px 14px rgba(30,36,48,.05);white-space:pre-wrap}.dalilou-message.user .dalilou-bubble{background:#1e2430;color:#fff;border-color:#1e2430;border-radius:17px 17px 5px 17px}.dalilou-message.is-urgent .dalilou-bubble{border:2px solid #d90024;background:#fff4f6;color:#651425}.dalilou-message.is-pending .dalilou-bubble{color:#687385;font-style:italic}
.dalilou-bubble p{margin:0;white-space:pre-wrap}.dalilou-key-points{margin:9px 0 0;padding-left:19px;display:grid;gap:6px;white-space:normal}.dalilou-key-points li::marker{color:#d90024}.dalilou-next-step{margin-top:10px!important;padding-top:9px;border-top:1px solid #f0dce1;font-weight:850;color:#7c2034}.dalilou-message-time{font-size:.62rem;color:#8b94a2;justify-self:end}.dalilou-message.user .dalilou-message-time{justify-self:start}.dalilou-message.human .dalilou-bubble{border-color:#b8dfc8;background:#f4fff8}.dalilou-message.human .dalilou-speaker{color:#287348}
.dalilou-quick,.dalilou-actions{display:flex;gap:7px;flex-wrap:wrap}.dalilou-quick button,.dalilou-actions button,.dalilou-actions a{border:1px solid #e9cfd5;background:#fff;color:#8e1530;border-radius:999px;padding:7px 10px;font-size:.78rem;font-weight:850}.dalilou-quick button:hover,.dalilou-actions button:hover,.dalilou-actions a:hover{background:#fff0f3;border-color:#d90024}.dalilou-actions a:first-child,.dalilou-actions button:first-child{background:#d90024;color:#fff;border-color:#d90024}
.dalilou-privacy{border-top:1px solid #eee4e7;background:#fff;padding:7px 13px;font-size:.74rem;color:#586474}.dalilou-privacy summary{cursor:pointer;font-weight:850;color:#303947}.dalilou-privacy p{margin:7px 0;line-height:1.45}
.dalilou-compose{display:grid;grid-template-columns:minmax(0,1fr) 44px;gap:8px;align-items:end;padding:10px 12px calc(10px + env(safe-area-inset-bottom));background:#fff;border-top:1px solid #ede3e6}.dalilou-compose textarea{width:100%;max-height:100px;min-height:44px;resize:none;border:1px solid #d8dde5;border-radius:15px;padding:10px 12px;line-height:1.4}.dalilou-compose textarea:focus{border-color:#d90024;outline:3px solid rgba(217,0,36,.1)}.dalilou-compose button{width:44px;height:44px;border:0;border-radius:14px;background:#d90024;color:#fff;font-size:1.3rem;font-weight:1000}.dalilou-compose button:disabled{opacity:.55}
.dalilou-handoff{background:#fff;border:1px solid #e8cbd2;border-radius:18px;padding:12px;display:grid;gap:10px;box-shadow:0 10px 24px rgba(76,24,36,.08)}.dalilou-handoff-head{display:flex;align-items:center;justify-content:space-between;gap:8px}.dalilou-handoff-head button{border:0;background:#f2f3f5;border-radius:50%;width:32px;height:32px;font-size:1.2rem}.dalilou-handoff label{display:grid;gap:4px;font-size:.75rem;font-weight:850;color:#343c49}.dalilou-handoff input,.dalilou-handoff select,.dalilou-handoff textarea{width:100%;border:1px solid #d9dde4;border-radius:11px;padding:9px;font-size:.82rem}.dalilou-handoff textarea{min-height:76px;resize:vertical}.dalilou-field-row{display:grid;grid-template-columns:1fr 1fr;gap:8px}.dalilou-handoff .dalilou-consent{grid-template-columns:18px 1fr;align-items:start;font-weight:650;line-height:1.4}.dalilou-consent input{width:18px;height:18px;margin:1px 0 0;accent-color:#d90024}.dalilou-form-note,.dalilou-feedback{margin:0;font-size:.72rem;color:#687385}.dalilou-feedback{color:#a31832;font-weight:750}.dalilou-submit{border:0;border-radius:12px;background:#d90024;color:#fff;padding:10px;font-weight:900;font-size:.82rem}.dalilou-submit:disabled{opacity:.55}.dalilou-transfer-success{display:grid;gap:7px;background:#f1fff6;border:1px solid #bce8cb;border-radius:14px;padding:11px;color:#31563d}.dalilou-transfer-success span{font-size:.82rem}.dalilou-transfer-success a{color:#b9001e;font-weight:900;text-decoration:underline}
.dalilou-live-wait,.dalilou-human-divider span{display:flex;align-items:center;gap:7px;font-weight:850}.dalilou-live-wait i,.dalilou-human-divider i,.dalilou-safety>i{width:8px;height:8px;border-radius:50%;background:#38c77d;box-shadow:0 0 0 5px rgba(56,199,125,.14);animation:dalilou-live-pulse 1.8s infinite}.dalilou-human-thread{display:flex;flex-direction:column;gap:11px;border-top:1px dashed #cfd7d2;padding-top:12px}.dalilou-human-divider{display:flex;align-items:center;justify-content:space-between;gap:8px;background:#edf9f2;border:1px solid #c3e8d1;color:#28553a;border-radius:13px;padding:9px 10px;font-size:.76rem}.dalilou-human-divider small{color:#54705e}.dalilou-live-empty{margin:0;text-align:center;color:#687385;font-size:.78rem}.dalilou-panel.is-human-live .dalilou-safety{display:flex;align-items:center;justify-content:center;gap:8px;background:#ecfff4;color:#245f3a;border-bottom-color:#bee8ce}.dalilou-panel.is-human-live .dalilou-compose button{background:#208a50}@keyframes dalilou-live-pulse{50%{box-shadow:0 0 0 8px rgba(56,199,125,0)}}
@media(max-width:720px){.dalilou-launcher{right:12px;bottom:82px;width:56px;height:56px}.dalilou-launcher>span{width:46px;height:46px}.mobile-dock.mobile-dock-with-dalilou{grid-template-columns:repeat(5,1fr)}.mobile-dock .dalilou-launcher.is-docked{position:relative;inset:auto;z-index:0;width:100%;height:54px;padding:0;border-radius:12px;background:transparent;box-shadow:none;transform:none}.mobile-dock .dalilou-launcher.is-docked:hover{background:#fff4f6;transform:none}.mobile-dock .dalilou-launcher.is-docked>span{width:46px;height:46px;border:3px solid #d90024;box-shadow:0 5px 14px rgba(119,0,24,.15)}.dalilou-panel{inset:0;width:100%;height:100dvh;max-height:none;border-radius:0}.dalilou-field-row{grid-template-columns:1fr}.dalilou-header{padding-top:calc(13px + env(safe-area-inset-top))}.dalilou-compose{padding-bottom:calc(12px + env(safe-area-inset-bottom))}}
@media(prefers-reduced-motion:reduce){.dalilou-panel,.dalilou-launcher{transition:none}}

/* V9.7 — profils professionnels de l'équipe ATL */
.professional-admin{margin-top:1.5rem;padding-top:1.5rem;border-top:1px solid #e6e9ee}.professional-heading{display:flex;align-items:flex-end;justify-content:space-between;gap:1rem;margin-bottom:1rem}.professional-heading h2{margin:.35rem 0}.professional-heading p{margin:0;color:#687385;max-width:760px}.professional-count{min-width:92px;padding:.7rem 1rem;border-radius:16px;background:#fff2f5;text-align:center;color:#9d001b}.professional-count b,.professional-count span{display:block}.professional-count b{font-size:1.5rem}.professional-count span{font-size:.72rem;font-weight:850;text-transform:uppercase}.professional-layout{align-items:start}.professional-list{display:grid;gap:.7rem}.professional-card{display:grid;grid-template-columns:46px 1fr auto;gap:.8rem;align-items:center;padding:.85rem;border:1px solid #e5e8ed;border-radius:15px;background:#fff}.professional-card.is-disabled{opacity:.58}.professional-avatar{width:44px;height:44px;border-radius:50%;display:grid;place-items:center;background:#d90024;color:#fff;font-weight:950;font-size:1.1rem}.professional-card-title{display:flex;align-items:center;justify-content:space-between;gap:.5rem}.professional-card-main small,.professional-card-main p,.professional-job{display:block}.professional-job{color:#a9001d;margin:.15rem 0}.professional-card-main p{margin:.28rem 0 0;color:#687385;font-size:.8rem}.professional-form{position:sticky;top:1rem}.professional-form small{color:#687385}.professional-form .actions{display:flex;gap:.5rem;flex-wrap:wrap}.legacy-user-admin{margin-top:1rem;border:1px solid #e5e8ed;border-radius:14px;background:#fafbfc}.legacy-user-admin>summary{cursor:pointer;padding:1rem;font-weight:900;color:#3e4756}.legacy-user-admin>.adminSplit{padding:0 1rem 1rem}@media(max-width:900px){.professional-heading{align-items:flex-start}.professional-layout{grid-template-columns:1fr}.professional-form{position:static}}@media(max-width:620px){.professional-heading{display:block}.professional-count{margin-top:.7rem;width:92px}.professional-card{grid-template-columns:42px 1fr}.professional-card>.smallBtn{grid-column:2;justify-self:start}}
@media(max-width:720px){.header-inner>.brand{min-width:0;flex:1}.header-actions{flex:0 0 auto}}

/* V9.8 — prise de rendez-vous */
.appointment-hero{background:linear-gradient(135deg,#fff 0%,#fff4f6 65%,#f1f5fb 100%)}.appointment-shell{max-width:980px}.appointment-steps{display:grid;grid-template-columns:repeat(5,1fr);list-style:none;padding:0;margin:0 0 24px}.appointment-steps li{position:relative;text-align:center;color:#69758a;font-weight:800;font-size:.82rem;display:grid;place-items:center;gap:5px}.appointment-steps li::after{content:"";position:absolute;height:2px;background:#dfe4ec;top:16px;left:55%;width:90%;z-index:-1}.appointment-steps li:last-child::after{display:none}.appointment-steps li::before{content:"";position:absolute;width:32px;height:32px;border-radius:50%;background:#fff;border:2px solid #cad2de;z-index:-1}.appointment-steps li.active{color:#e0002b}.appointment-steps li.active::before{border-color:#e0002b;background:#fff1f4}.appointment-steps li span{margin-top:31px}.appointment-card{background:#fff;border:1px solid #ece9ed;border-radius:24px;box-shadow:0 18px 55px rgba(11,31,58,.09);padding:clamp(22px,5vw,48px)}.appointment-stage{display:none}.appointment-stage.active{display:block;animation:appointment-in .25s ease}.step-kicker{font-size:.78rem;text-transform:uppercase;letter-spacing:.09em;color:#e0002b;font-weight:900}.choice-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;margin-top:22px}.choice-card{display:flex!important;flex-direction:column;gap:6px;border:2px solid #e8ebf0;border-radius:16px;padding:18px;cursor:pointer;background:#fff;transition:.2s}.choice-card:hover,.choice-card:has(input:checked){border-color:#e0002b;background:#fff7f8;transform:translateY(-2px)}.choice-card input{position:absolute;opacity:0}.choice-card b{color:#102744;font-size:1.03rem}.choice-card small{color:#68758a}.appointment-actions{display:flex;justify-content:space-between;gap:12px;margin-top:28px}.appointment-date-nav{display:flex;align-items:center;justify-content:space-between;gap:10px;margin:20px 0}.slot-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;min-height:90px}.slot-card{border:1px solid #dfe4ec;border-radius:12px;padding:11px;text-align:center;cursor:pointer;display:grid!important;gap:3px}.slot-card:has(input:checked){background:#e0002b;border-color:#e0002b;color:#fff}.slot-card input{position:absolute;opacity:0}.slot-card span{text-transform:capitalize;font-size:.8rem}.appointment-summary{background:#f7f9fc;border-radius:16px;padding:16px;margin:16px 0}.appointment-summary dl{margin:0;display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.appointment-summary dt{font-size:.76rem;color:#69758a;text-transform:uppercase;font-weight:800}.appointment-summary dd{margin:3px 0;font-weight:700;color:#102744}.appointment-help{display:flex;align-items:center;gap:15px;margin:18px auto;padding:14px 18px;background:#fff5f7;border-radius:18px;max-width:740px}.appointment-help img{width:86px;height:86px;object-fit:contain}.appointment-help p{margin:3px 0}.appointment-success{text-align:center;padding:28px}.appointment-success>span{display:grid;place-items:center;margin:auto;width:64px;height:64px;border-radius:50%;background:#d9f6e7;color:#087a46;font-size:2rem;font-weight:900}.appointments-space{margin-top:20px}.appointment-space-list{display:grid;gap:12px}.appointment-space-item{border:1px solid #e3e8ef;border-radius:16px;padding:16px}.appointment-space-item header{display:flex;justify-content:space-between;gap:10px}.appointment-space-item .actions{display:flex;flex-wrap:wrap;gap:8px;margin-top:12px}.status-rdv{display:inline-flex;border-radius:999px;padding:5px 9px;background:#eef2f7;color:#263c58;font-size:.75rem;font-weight:800}.status-rdv.confirmed{background:#dff5e9;color:#087a46}.status-rdv.reschedule_proposed{background:#fff0c8;color:#775100}.status-rdv.cancelled,.status-rdv.rejected{background:#f2f2f2;color:#667}@keyframes appointment-in{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}@media(max-width:700px){.appointment-steps li span{font-size:.64rem}.choice-grid{grid-template-columns:1fr}.slot-grid{grid-template-columns:repeat(2,1fr)}.appointment-card{padding:20px 16px}.appointment-summary dl{grid-template-columns:1fr}.appointment-help{align-items:flex-start}.appointment-help img{width:64px;height:64px}}